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Delivery Information
Our pricing structure is calculated on delivery location, total delivery weight and the delivery method selected. You can see an estimate of the shipping costs from the basket page once you have added items to your basket.
Delivery Zones
Our courier delivery zones/regions are detailed below:
| Zone A: England & Wales | Zone B: Scotland | Zone C: Scottish Highlands & Northern Ireland | Zone D: Islands | Zone E: Ireland. |
| All Postcodes in England & Wales | DD DG EH FK G KA (Exc KA27 & KA28) KY ML TD AB1 - AB16 AB21 - AB25 AB30 AB39 PA1 - PA19 PH1 - PH3 | AB31 - AB38 AB40 - AB56 IV1 - IV28 IV30 - IV32 IV30 - IV36 IV52 - IV54 IV63 KW1 - KW14 PA21 - PA38 PH4 - PH41 PH49 - PH50 BT (Price Available Upon Request) | HS IV41 - IV49 IV51, 55 & 56 KA27 - KA28 KW15 - KW17 PA20 PA41 - PA49 PA60 - PA78 PH42 - PH44 ZE Isle of Man (IM) | Currently Unavailable |
Delivery outside of these areas may be available upon request. To discuss please contact us at sales@safefiredirect.co.uk.
Delivery Methods
- Next Working Day (If ordered before 2PM) - Delivered between 8AM and 8PM Monday - Friday.
- Next Working Day - Delivered by 12PM (If ordered before 2PM) - Delivered between 8AM and 12PM Monday - Friday.
- Next Working Day - Delivered by 10.30AM (If ordered before 2PM) - Delivered between 8AM and 10.30AM Monday - Friday.
- Saturday Delivery (If ordered before 2PM Friday) - Delivered between 8AM and 8PM Saturday.
Collection
Collection is available from our Trade Counter in Redhill, please speak to our sales team for more information.
Free Delivery on orders over £150 + VAT
Safe Fire Direct offers free Standard Delivery (2 – 4 Days) on all orders over £150 + VAT, delivered to the following delivery zones:
Zones:
Zone A - England & Wales
Zone B - Scotland (Excluding Highlands)
Unfortunately, this offer can not be extended to any other delivery zone due to increased courier costs.
Pallet Deliveries
Some heavy items and larger orders such as multiple fire extinguishers may be delivered on a pallet for added security during transit.
Please Note: If you are unable to accommodate a pallet delivery, you must inform us as soon as possible either before or shortly after placing your order (prior to despatch) so that we can arrange an alternative delivery method (if possible). We cannot accept responsibility for delays or non-delivery of pallet goods if we have not been informed with reasonable notice.
Dispatch/Working Days
We dispatch orders Monday to Friday excluding English Bank Holidays. Meaning if an order is placed after Friday on 1pm for next-day delivery, it will be dispatched on Monday (or Tuesday if Monday is a bank holiday).
Page last updated on 16/06/2023
Backorders and Preorders
We offer some items as available on backorder or preorder. These are products which are not currently in stock but have a scheduled re-stocking date. You can place an order for these items before the stock is available, but they will not be dispatched until the stock has arrived at our warehouse. We do not part-ship orders as standard, so if your order contains any backorder or preorder items then your order will be held until all items are available for dispatch.
Please Note: As we do not store customer card details on our system we can only charge your card at the time of the purchase and not upon dispatch. By placing an order for an item which is advertised as on backorder or preorder you are accepting these terms.